Room
You can choose rooms from Various Japanese and Western style
Chalet Shiga faces the lush forest of Ichinose, with the deep green of summer and the silvery white of winter spread out in front of you. Whether you are a couple, a family, or a group, we have a room to suit your needs.
Japanese-Western room (4 types)
Japanese-style room (2 types)
Western-style room (4 types)
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3 types of rooms
We have three types of rooms: a ''Japanese-Western room'' with a raised bed and tatami mats, a ''Japanese-style room'' where you can stretch your legs on tatami mats, and a ''Western-style room'' where you can lie down on the bed anytime.
Japanese-Western room
4 types
Japanese Modern Room with 2 single beds
Ski slopes View - Toilet only
Ski slopes View - Toilet only
Japanese-Western twin room remodeled in modern style. This room allow you to feel close to the beautiful and precious nature of Shiga Kogen.
Japanese Modern Room with 2 single beds
Bath and Toilet
Bath and Toilet
Japanese-Western twin room renovated in a modern style. This is a room where you can relax freely in the raised tatami area.
Japanese Western Room
Ski slopes View - Bath and Toilet
Ski slopes View - Bath and Toilet
From the top floor you have the best view of the Diamond Slope in front of you. There are rooms with 2beds and rooms with 3beds.
Japanese Western Room with 4 single beds
Bath and Toilet
Bath and Toilet
Renovated spacious Japanese-Western 4 beds room. Situated on the side of the hotel next door and covered with snow in winter.
Japanese Modern Room with 2 single beds
Ski slopes View Toilet only
Ski slopes View Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 1 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・air purifiers
bath towel・face towel・toothbrush・yukata
bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 1 room |
Japanese Modern Room with 2 single beds
Bath and Toilet
Bath and Toilet
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 26.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 1 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・shampoo・hair conditioner・body soap・hairdryer・air purifiers・bath towel・face towel・toothbrush・yukata
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 26.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 1 room |
Japanese Western Room - Ski slopes View
Bath and Toilet
Bath and Toilet
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 3 people | Number of Rooms | 3 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・shampoo・hair conditioner・body soap・bath towel・face towel・toothbrush・yukata
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 3 people | Number of Rooms | 3 room |
Western Room with 4 single beds
Bath and Toilet
Bath and Toilet
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 42.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 1 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・shampoo・hair conditioner・body soap・bath towel・face towel・toothbrush・yukata
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 42.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 1 room |
Japanese-style room
2 types
Japanese Room - Ski slopes View
Toilet only
Toilet only
You can enjoy the view of the Diamond Slope stretching out in front of you.
Japanese Room - Mountain Side
Toilet only
Toilet only
As the room is on the other side of the slopes, the view is not great, but you can enjoy a quiet and relaxing time.
Japanese Room - Ski slopes View
Toilet only
Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 13 room |
Wi-Fi・TV・telephone・kettle・tea・hand soap・bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 30.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 13 room |
Japanese Room - Mountain Side
Toilet only
Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 7 room |
Wi-Fi・TV・telephone・kettle・tea・hand soap・bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 4 people | Number of Rooms | 7 room |
Western-style room
4 types
Western Room with 2 single beds
Toilet only
Toilet only
This is a 2beds room with ample space. Outside the window, the slopes of the mountains loom nearby, and in winter they are completely covered in snow.
Western Room with 2 single beds
Bath and Toilet
Bath and Toilet
2 beds room with ensuite. Located on the side of the hotel next door and covered with snow in winter.
Western Room with 3 single beds
Toilet only
Toilet only
３beds room. Mountain slopes loom outside the windows and are covered with snow in winter
Western Room with 5 single beds
Toilet only
Toilet only
Very spacious rooms with sofa space. Large space for luggage, recommended for groups and families. Located on the side of the neighboring hotel, so not great view.
Western Room with 2 single beds
Toilet only
Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 4 room |
Wi-Fi・TV・telephone・tea・kettle・hand soap・bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 4 room |
Western Room with 2 single beds
Bath and Toilet
Bath and Toilet
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 20.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 4 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・shampoo・hair conditioner・body soap・bath towell・face towel・toothbrush・yukata
| Facility | Bath and Toilet Warm-water bidet toilet |
Breadth | 20.0㎡ |
|---|---|---|---|
| Number of Users | 2 people | Number of Rooms | 4 room |
Western Room with 3 single beds
Toilet only
Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 3 people | Number of Rooms | 3 room |
Wi-Fi・TV・telephone・kettle・tea・hand soap・bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 27.0㎡ |
|---|---|---|---|
| Number of Users | 3 people | Number of Rooms | 3 room |
Western Room with 5 single beds
Toilet only
Toilet only
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 45.0㎡ |
|---|---|---|---|
| Number of Users | 5 people | Number of Rooms | 1 room |
Wi-Fi・TV・telephone・refrigerator・kettle・tea・hand soap・hairdryer・bath towel・face towel・toothbrush・yukata
| Facility | Toilet only Warm-water bidet toilet |
Breadth | 45.0㎡ |
|---|---|---|---|
| Number of Users | 5 people | Number of Rooms | 1 room |
Room Overview
Check-in1:00pm
Check out10:00am
All rooms are non-smoking
Free Wi-Fiin all rooms
| Standard |
 TV
 Phone
 Kettle
 Hand Soap
 Tea
 Bath Towel
 Face Towel
 Toothbrush Set
 Yukata
|
||
|---|---|---|---|
| Ensuite |
 Body Soap
 ShampooConditioner |
Some rooms |
 Refrigerator
 Hairdryer
 Air purifiers
|
Questions
【Reservation】
- Can I make a reservation by phone?
- Please make a reservation through our official website.
【Check-in/Check-out】
- What time are check-in and check-out?
- Check-in time 13:00
Check-out time 10:00. - What time should I check in?
- There is no time limit for check-in. However, the front desk is open until 22:00.
If you plan to arrive after 22:00, please call 0269-34-2235 before your departure. - Can I check in before 13:00?
- Only Yes, if there are rooms available on the same day. Please note that we may not be able to meet your request depending on room availability.
The check-in before 13:00 fee is as follows
1 hour/room 2,000 yen - Is check-out after 10:00 available?
- Late check-out is possible. However, we may not be able to meet your request depending on the situation on the day.
The check-in after 10:00 fee as follows.
1 hour/room 2,000 yen
【Rooms】
- Can I use the Internet in my room?
- Yes, you can connect to Wi-Fi in your room and in the hotel.
- Can I smoke in my room?
- Smoking is not permitted in the entire hotel. Please smoke in the designated smoking areas.
- How can I adjust the heating?
- Please adjust the heating by opening and closing the lid on the left side of the heater near the window.
- Is it possible to stop the noise from the heating?
- Our heating system is steam heating, in which steam is heated in the boiler room and sent to the entire building. Steam heating is prone to the "hammering phenomenon," which occurs when the temperature changes, causing a noise in the steel pipes. To prevent this noise as much as possible, steam pressure is lowered between 22:00 to 7:00 to minimize the noise. We apologize for any inconvenience caused by the temperature drop and noise, and ask for your understanding in this matter.
- What about room cleaning for consecutive nights.
- We clean the rooms for consecutive nights using the eco-friendly cleaning, which include collecting garbage, change cups, towels, replenish amenities, clean bathrooms and toilets, and re-clean beds (without changing sheets). Please contact front desk if you wish to have your sheets changed.
- Are there any precautions to be taken against wild monkeys?
- Wild monkeys are sometimes breaks into the guest rooms. Please make sure to lock the windows before leaving your room.
Do not show or give them food.
Do not touch or threaten the monkeys.
Do not stare into the monkeys' eyes from close quarters.
Do not get too close to the monkeys.
【Restaurant】
- Do I need to make a reservation if I want to use the restaurant for dinner or breakfast?
- Yes, please make a reservation in advance to the following time.
Dinner -by7:00 p.m. the day before
Breakfast- by 7:00 p.m. the day before - What restaurants do you recommend in the area?
- Please visit the following website
- Can I ask front desk to make reservations for restaurants?
- Yes. Let us know when needed.
【About Meals】
- Can you accommodate food allergies?
- We will do our best to accommodate guests with allergies as long as they notify us in advance (7 days prior). Single item allergies such as shrimp allergy can be accommodated.
However, we cannot accommodate all allergens such as wheat, soybeans, and eggs, as these allergens may be contained in seasonings.
Please understand that it is difficult to exclude seasonings such as soy sauce, miso, bonito and kelp dashi, which are essential for Japanese cuisine, from allergenic ingredients.
※Since these items are prepared in the same kitchen as other menu items, there is a possibility that trace amounts of allergens may be introduced during the cooking process.
The same cooking and cleaning utensils will be used as for other menus. Therefore, they are not completely allergy-free.
※We may not be able to accommodate customers with severe food allergies or allergies to multiple items.
※In addition, we cannot accept changes to food items that you do not like. - Can I have a vegetarian meal?
- We are unable to provide vegetarian, gluten-free, or Halal meals. If you consult with us in advance, we will be happy to bring in your own food.
【Public Bath】
- What time the public bath available.
- The bath is open from 1:00 p.m. to 7:30 a.m. the next morning.
- What time the sauna available.
- The sauna is open from 15:00 to 21:00.
- Can I use the public baths after check-out?
- Yes, you can use it until 17:00.
- Please tell me how to use the public baths.
- 1. Take off all your clothes in the changing room.
2. Take a small towel and go to the bathroom.
3. Wash your body before getting into the bathroom. Please use the shower sitting down.
4. Relax in the bathtub.
Do not wash your body in the bathtub. Wash your body in the bathroom washing area.
Do not put towels in the bathtub.
5. Please wipe your body with a small towel before entering the changing rooms.
6. Wipe your body with a bath towel or other towel in the changing room and put on your clothes. - What amenities are always available in the public baths?
- Shampoo, conditioner, body soap, hair dryer, cotton swab, brush, razor, and body sponge are available.
- Is it a hot spring?
- Our bath is an artificial alkaline mineral spring that cleanses the skin. For details, please click here.
【Services】
- I would like to send my luggage to the hotel in advance.
- Please send it to the address below with your full name and check-in date.
Please bring the slip with you when you come to the hotel.
Shiga Kogen Ichinose, Yamanouchi-machi, Shimotakai-gun, Nagano, 381-0401 Japan
Phone number 0269-34-2235
Chalet Shiga - Can you ship luggage from the hotel to the airport?
- Yes, please ask at the front desk.
- How can I leave my luggage and change my clothes before and after check-in?
- You can use the large hall on the 3rd floor as a luggage storage area and the changing area in the large bathroom for changing clothes. Valuables can be kept at the front desk. The use of the hall is from 7:00 to 17:00.
- Where Can I leave my valuables in a safe?
- Please ask at the front desk.
- Is there an ATM nearby?
- Yes, there is an ATM at the post office in Hasu-ike area.
- Is there a laundry room in the hotel?
- Yes, there is a laundry room on the 4th floor of the hotel.
- Is there a rental shop in the hotel?
- Yes, there is a rental shop "HEAD Sports Station Chalet Shiga" on the 1st floor of the hotel.
For more details, please click here. - Can I enroll in a ski school?
- Please make a reservation to the SHIGA INTERNATIONAL SKI SCHOOL.
https://www.shigaskischool.com/
【Hotel General】
- When is the cancellation fee charged?
- The cancellation policy differs for each accommodation plan. Please check the details when you make a reservation.
- Do you accept credit cards?
- Yes, we accept the following credit cards.
VISA, Master, American Express, Diners, JCB, UnionPay - Can I use e-money payment?
- Yes, the following types of electronic money are accepted.
Suica, Rakuten Edy, Quick Pay, nanaco, waon, iD - Can I use QR code payment?
- Yes, the following QR code payment methods are accepted.
PayPay, d-payment, au PAY, Rakuten Pay, Mercari Pay, Japan Post Pay, Alipay, WeChat Pay - Can you arrange for a cake?
- Yes, please order in advance from the following website.
https://cake.jp/inn/cart/chalet_shiga/?r=1
【Sightseeing in the area】
- How long does it take to go to the Snow Monkey Park?
- It takes 45 minutes by bus and 35 minutes on foot.
【Parking】
- Is there a parking lot at the hotel?
- There is a shared parking lot in front of the hotel for the exclusive use of hotel guests. Please place your parking ticket on the dashboard and park in any available parking space.
- Can I make a reservation for parking?
- We apologize, but please find a parking space by yourself.
- Can I use the parking lot in the morning (before check-in)?
- Yes, you can.
